Returns & Exchanges
We pride ourselves in carrying high quality items and we hope that you will be pleased with your order. There are occasions where a return or exchange may be necessary.
All returns and exchanges must be received by The MMA Zone within thirty (30) days of shipment to you.
Prohibited Returns or Exchanges:
The following items may not be returned or exchanged:
* Customized or personalized merchandise
* Gift certificates and Gift cards
* All clearance items
Exchanges: 15% restocking fee.
If you return an item that has been used, opened, and/or damaged in any way, The MMA Zone reserves the right to allow an exchange, and to charge a 15% restocking fee, or to refuse an exchange of the item (see Policies & Rules, below).
Returns: 15% restocking fee, unless return amount held as in-store credit
No fee will be incurred for any item returned for store credit. Any return requesting a refund to a credit card or Paypal account will be assessed a 15% restocking fee.
You should expect to receive any refund made pursuant to a return or exchange within four weeks of giving your package to the return shipper. In most cases, your refund will be received more quickly. If you have not received a refund within four weeks of giving your package to the return shipper, please contact us and we will investigate the status of your refund.
Policies & Rules:
All items sold by The MMA Zone are shipped in their original factory packaging as supplied by the manufacturer/distributor. Items may be returned or exchanged only if in the original manufacturer's packaging, unassembled and in the same condition as sold, including any instructions and/or documentation, attached invoices, etc.
No returns or exchanges will be accepted without an RA number. If any item is return and received without an RA number on the outside of the package, it will be assessed 15% restocking fee automatically. To request an RA number please email us the order # to email@example.com. We will refuse any package returned to us without a valid RA number clearly visible on the outside of the package.
Customer is responsible for shipping any return or exchange item back to The MMA Zone. Returns or exchanges sent to us COD will be refused. (In the event that the return or exchange is due to our error (i.e., you receive an incorrect or defective item), we will refund you the cost of shipping the item back to us.)
The MMA Zone is not responsible for any personal items that may be included in returned or exchanged merchandise.
Returns or exchanges must be received within ten (10) days business days from the date that the RA# is issued, or within thirty (30) days from the date the original item was shipped to you, whichever is sooner.
The MMA Zone is not responsible for items that have been damaged during return shipment. Such items remain the property of the customer, and you may be charged to have them sent back to you.
When you receive the RA# you will then be informed the address the product needs to be sent to.
Any return/exchange that does not comply with these Policies and Rules will be returned to sender, and no credits will be issued.
The MMA Zone reserves the right, in its sole discretion, to interpret and apply these Policies and Rules to all exchanges and returns.
Due to the variations in monitors, colors of the actual products may vary from the pictures shown. If you have any questions, please don't hesitate to email us at firstname.lastname@example.org .